The player from Portugal had three pending payments of €50 each from December 26th. Despite making additional withdrawals that were approved and paid, the original payments remained pending. The player stated that she had no active bonuses and expressed dissatisfaction with the casino's handling of her withdrawals.

The player from the United Kingdom had requested a withdrawal prior to submitting her complaint. Unfortunately, her winnings had not been received at that time. After her account had been cleared of all deposits and withdrawals, she was upset to learn that UK players might not be allowed to play.

Особые ставки. Например – можно склифосовский забрать выигрыш досрочно, если команда, до гроба которую вы поставили, выполнила определенные условия.

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!

Страховка ставки. Специальная опция, позволяющая вернуть номер денег ставки бесцеремонно в кругу события.

The player from Brazil had requested assistance to close his account as the casino's support team hadn't responded to his emails. After the Complaints Team had explained the difference between account closure and self-exclusion and asked click here the player to provide more details, the player had managed to close his account with the casino. Consequently, the issue had been marked as resolved by the Complaints Team.

The player from Germany is dissatisfied with the withdrawal process. The player confirmed he received his winnings.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice.

All of the games we host on our site are regulated by the gaming licenses we hold and are operated by random number generators, meaning every outcome of every round is completely random.

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

The player from the UK had his account closed during the verification process. The casino allowed the player to withdraw his initial deposit of £325. The issue has been resolved successfully.

She's now having issues with a withdrawal and is seeking advice on the situation. The complaint was resolved as the player received her money from the casino.